Essential Communication and Interpersonal Skills for Health & Safety Leaders

This course highlights the importance of effective communication in the workplace. Beginning with a review of the ‘communication process,’ the course will offer students an opportunity to ‘self assess’ and review work from leading authors on this topic. The material includes a brief review of management models, leadership styles, and highlights the critical relationship between workers and supervisors. It will review how shared perceptions of value are determined and grown. Finally, the course will teach students to apply strategies that increase ownership of occupational health and safety management systems by management and workers alike, which leads to enhanced loyalty and more significant profit.